Well Nestle, you've disappointed us again. These pre-fabricated answers are just not all that interesting. Here is the response to Amy's enquiry from the other day:
From: Feedback,One,RHODES,Consumer Services [mailto:One.Feedback@au.nestle.com] On Sent: Friday, 27 November 2009 10:49 AM
To: Subject: NESTLE Australia Reply - Incident No.: 0014345170
Hi Amy
Thank you for your feedback regarding the NESTLE Lifestyle Survey.
The problem has been rectified so if you click on the link provided in the email you received, you can now complete the survey. Alternatively, you can visit www.nestle.com.au and click on "Join our Mailing List" to complete the survey.
We appreciate your feedback and apologise for any inconvenience.
Sincerely
Nadia Greenburg (name changed)
FOOD ADVISER
Nutrition, Health and Wellness is at the heart of everything we do.
Ever had a tiny gripe that you just never had the guts to speak up about? Well I got sick of biting my tongue and decided instead to bite the bullet and start letting companies know what irks me; no matter how big or small the issue. The point is not to make anyone feel bad or to cost someone their job. It is not even about getting free stuff. The point, my friends, is to let the people in charge know how they can improve their products and services (and maybe get a laugh in the mean time).
Monday, November 30, 2009
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