Today I received an email from a friend, someone who also has a mini-gripe with Nestle. Please find a copy of the letter below and stay tuned for the response.
***
Dear Surveyors,
Today I had the joy of helping Nestle strive for perfection by taking your 2009 Lifestyle Survey. I feel it is my duty as a consumer to do these surveys - it is great to know that when I buy products that are great, I have helped make them taste that little bit better.
Unfortunately my joy turned to disappointment after spending 10 mins of company time completing the survey. The final "Submit Survey" failed me and, to add insult to injury, it let its friend, the pop window, dump me by saying:
Checkbox ‘CheckBoxList_3_3ctl1’ was not found
I hope that the CheckBoxList is soon found as by submitting the survey I may win $5000.00. I am quietly hopeful because I sent the Magic Money Fairy to 5 friends on Monday and it promised that I will have a winfall this week! Surely it cannot be a coincidence that I received both the fairy and your survey to win in $5000 within the same week.
If you could please let me know once this is fixed (hopefully this week) I will once again submit my little heart away and make the fairies happy. Otherwise please feel free to send the fairies chocolate - they would be very appreciative and so would I.
Kind Regards,
Amy
Ever had a tiny gripe that you just never had the guts to speak up about? Well I got sick of biting my tongue and decided instead to bite the bullet and start letting companies know what irks me; no matter how big or small the issue. The point is not to make anyone feel bad or to cost someone their job. It is not even about getting free stuff. The point, my friends, is to let the people in charge know how they can improve their products and services (and maybe get a laugh in the mean time).
Wednesday, November 25, 2009
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment