From: Consumer,Service,RHODES,Consumer Services
Sent: Tuesday, 20 October 2009 11:03 AM
To: Subject: NESTLE Australia Reply - Incident No.: 0014211930
Thank you for your feedback regarding our product, ALLENS Mini Snakes 150g.
We are sorry to hear that you have not enjoyed this product. We understand your disappointment and sincerely hope that this incident will not deter you from purchasing other products in our range.
We welcome and value your comments as this allows us to review our products and make changes when necessary.
We have arranged to send you a reimbursement cheque through the mail that we hope you will be able to use to purchase some other products in our range to enjoy.
Sincerely,
John Grant (name changed)
FOOD ADVISER
Nutrition, Health and Wellness is at the heart of everything we do.
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